Shipping Policy
AtΒ Sanivec, we are committed to delivering high-quality hygiene and cleaning solutions to your doorstep as quickly and safely as possible. Please read our shipping policy carefully to understand how we process and ship your orders π¦β¨
π¦ Order Processing Time
π Processing Time:
All orders are processed within 1β3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
π§ You will receive another notification once your order has been shipped.
β οΈ During high-volume periods (sales, promotions, or holidays), processing times may be slightly longer. We appreciate your patience π
π Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout π³
β± Estimated Delivery Time:
- Standard Shipping: 5β10 business days
- Express Shipping (if available): 2β5 business days
π¨ Delivery times are estimates and may vary due to weather conditions, customs delays, or courier issues beyond our control.
π Shipping Locations
π We currently ship to:
- Domestic locations within [Lahore/Pakistan]
- Selected international destinations π (if applicable)
If your location is not supported at checkout, feel free to contact us for assistance π©
π§Ύ Order Tracking
π Once your order is shipped, you will receive a tracking number via email so you can follow your package every step of the way.
π¦ Tracking information may take 24β48 hours to update after shipment.
π Shipping Carriers
We partner with trusted courier services to ensure your Sanivec products arrive safely and on time. Carrier selection depends on your location and shipping method.
β Delays, Lost or Damaged Packages
π If your order is delayed, lost, or arrives damaged:
- Please contact us within 48 hours of delivery
- Include your order number and photos (if applicable)
Weβll work quickly to resolve the issue πͺπ
π Incorrect Address Disclaimer
π Please ensure your shipping address is correct before placing your order.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
If you notice an error, contact us immediately after placing your order β³
π§Ό Sanivec Product Handling
π§΄ All Sanivec products are carefully packed to maintain quality, safety, and hygiene standards during transit.
π© Contact Us
If you have any questions about shipping, feel free to reach out:
π§ Email: senivecofficial@gamil.com
π Customer Support Hours: Monday β Friday, 9 AM β 6 PM
